How long does shipping take?

Shipping times at STEMpire vary depending on your location and the type of shipping option you choose. Fast shipping within the United States typically takes 3-5 business days, while free shipping can take up to 7-15 business days. For more accurate delivery estimates, please refer to our shipping policy.

Do you do international shipping?

Sorry! But no, we do not offer international shipping to countries worldwide. However, please note that we are working on international shipping depending on your location. To check if your country is eligible for international shipping and to get a shipping quote, please reach out to our customer service team.

How can I track my order?

Tracking your order is easy at STEMpire. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number on the page "Track Your Order" to monitor the status and location of your package until it reaches your doorstep. If you encounter any issues with tracking your order, feel free to contact our support team for assistance.

Can I cancel my order after I have already paid?

While we strive to process orders quickly to ensure prompt delivery, we understand that circumstances may arise where you need to cancel your order. If you wish to cancel your order after payment, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that cancellations are subject to our cancellation policy.

How can I contact you?

At STEMpire, customer satisfaction is our top priority, and we are always available to assist you with any questions or concerns you may have. You can reach our customer service team by sending an email to creativemarketplaceco@gmail.com or use our "Contact Us" page. Our dedicated team will promptly respond to your inquiry and provide you with the assistance you need.